General FAQs

  • How much does UrbanflixTV cost?
    • UrbanflixTV offers two options:
      • A Monthly Subscription ($4.99/month) 
      • An Annual Subscription ($49.99/year)
        (Taxes may apply)

  • How many movies/ shows can I watch in a month?
    • You can watch as many of the available programs as many times as you like, as long as you are an UrbanflixTV subscriber.

  • How often are movies added?
    • New content is added weekly. Make sure to follow us on social media and sign-up for our monthly newsletter to keep up on our new releases.

  • Where is UrbanflixTV available?
    • UrbanflixTV is currently available within the United States.

  • How do I subscribe to UrbanflixTV?
    • Sign up for a free 7-day trial at Your free trial entitles you to a week of unlimited access to UrbanflixTV (new customers only).

      Once your free 7 days are up, you will be billed $4.99/month (plus applicable taxes) until you cancel your subscription.

  • Which devices support UrbanflixTV?
    • UrbanflixTV is currently available on Apple TV, Roku, Amazon fire TV, iPhone/iPad, Android mobile and tablets, and on laptops, desktops and tablets via browser.

Account Settings:

  • I forgot my password
    • Visit our Forgot Password page to reset your password. You will receive a link to reset your password via email, so be sure to check your spam or junk folder if it does not arrive.

  • How do I change my email address?
    • Visit My Account and click the Profile tab, update your email address and save changes.

  • How do I contact customer support?
    • Most questions can be answered through the FAQs, but if you still need to talk to a customer support representative, you can visit Contact us page and email us your concern.